Because I am on vacation I have been out of touch with a few things but I did check my email the other day and had a pleasant surprise. For all of our stress and lack of sleep Southwest sent us 3 vouchers for $180 each!!! yahoo, now, I just have to use them by next year about this time. Where shall we go? I really was pleased to see that they compensated us for the fiasco. Kudos to Southwest airlines. They are my favorite airline right now. You can still check 2 bags for FREE with them also.